Posted by: Solote International Hotel
Location: Addis Ababa, CMC, AA, Ethiopia
Category/Specialization: Admin-Clerical-Secretarial, Customer Service, Fresh Graduate-Entry Level
Salary: per month
Occupations:
Administrative-Clerical: Reception-Switchboard
Job Description:
Greet guests and patrons as they arrive
Ask if guests have a prior booking
Manage the registration process
Ask for identification and ensure that the provided credentials are accurate
Handle guest check-ins and check-outs appropriately
Operate hotel switchboard, take calls and provide information and transfer calls
Manage accurate accounting of all rooms
Provide guests with room keys and call for bellboys
Take reservations over the telephone, through emails and in person
Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions
Refer guests to appropriate departments to resolve complaints or provide suggestions
Compute bills and take payments
Provide guests with directions around the hotel
Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
Job Requirements:
Educational background
Hotel Management , Reception, Hotel Operation and related fields to hotel operation Plus knowledge about Cnet Application
Reception experiance is an advantage
Apply by email: hassen.eth@gmail.com
You can also apply in person infront of sahlitemihret church, on the road to CMC Tel: 0116670146
Closing date: February 08, 2016
Please do not apply online if other application instructions are stated.
Please do not accept payment requests at any of the recruitment phases!
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